Within the Department of Defense, each military service has a full-time support (FTS) program. These programs provide personnel to reserve components to assist with the administration, recruitment, maintenance, and training activities essential to achieve unit readiness.

The purpose of this project was to design and execute a quick-turnaround study to determine the adequacy of the Army's methodologies used to develop FTS staffing requirements, to review the process used by Army reserve components to determine FTS staff category mix (e.g., Active Guard/Reserve personnel, military technicians, active component personnel, and Department of Army civilians), to review the methods used by Army reserve components to allocate FTS staff resources, and to determine whether Army reserve components properly apply their staffing requirements guidance.

By analyzing information gathered from documentation and on-site visits to several units throughout the U.S., OMNI engineers and analysts from the prime contractor addressed each of the study objectives stated above. Additionally the project team developed a list of recommendations that would better match on-board staffing to FTS workload. Project results were reported to the Vice Chief of Staff of the Army and documented in the project final report; several recommendations were implemented.

If you are not sure whether or not your workforce is overloaded or you need help forecasting and justifying your resource requirements, contact us at info@omni-engineering.com

All who fly rely on air traffic controllers to ensure their flights are safe and arrive on-time. For this to happen, the U.S. Department of Transportation (DOT) must have the proper number of air traffic controllers on duty, 24 hours per day, 365 days per year. To optimize the traveler's flying experience, these controllers process weather, aircraft position, and other vital information to instruct and advise aircraft pilots.

OMNI helped the DOT develop models to predict the number of controllers needed in 400 airport traffic control tower cabs. To develop these models, we gathered observational data of controller activity, analyzed recordings of controller-pilot radio communication, and examined historical records of controller workload. To assist in the analysis of controller staffing requirements, we developed a computer simulation model to calculate an estimate of controller-pilot radio communication work time based on the amount of air traffic activity. We also employed a crew scheduling algorithm to ensure an adequate number of controllers to properly handle each aircraft, no matter the time of day or night.

DOT uses the staffing models to examine, forecast, and equitably distribute its airport traffic control tower staffing resources.

How many employees do you really need to meet your customers' expectations? Contact us at info@omni-engineering.com and let us help you find the answer.